The #1 Mistake in Modern Communication
Regret-generating ambiguous email #1056: So, I’m sorry to see that we are not on the same page when it comes to the unwritten rules of engagement with the opposite sex, and apparently not even reading the same book in terms of our relationship. I did have fun though. :)
Regret-generating ambiguous text #343: Ur a self-centered bastard. Fine, maybe I was PMSing, but ur still a jerk.
This article is going to be short. It will contain one main message. It’s an important one. The message is this:
No emotional communication via email, text, or voicemail (aka asynchronous media). Ever.
You should use email, text and even voicemail to transmit straight data only. ‘What time are we meeting’, ‘what’s the address’, that kind of thing. The occasional compliment or flirty message is okay, but even those can be subject to misunderstanding.
Now let me explain why emotional communication via text or email is such a bad idea.
1) Error rate in message generation is high.
Communication has three phases:
Message generation: Did you compose it accurately?
Message transmission: Did it fly through the air and safely get there?
Message interpretation: Did the recipient understand it the way you meant it?
When you talk to someone face-t0-face, all three things (more…)